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Programming & Development technical support / help desk (hardware / software)

technical support engineer, data entry

$5/hr Starting at $25

  • Installation and configuration of Windows based operating systems (Windows 7, 8, 10,etc)
  • Software installations and troubleshooting of all types of customer oriented field problems, 
  • Network setting for TCP/IP and Internet setup.
  • Trouble shooting of all types of Hardware and software applications problems.
  • Configuring & troubleshooting of Desktop/Laptops 
  • Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
  • Knowledge on ITIL Process and Incident Management
  • Installation and configuring of wireless Data Cards in users laptops.
  • Exposure in Active Directory user creation & deletion
  • Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
  • Trouble shooting hardware, software & networking problems.
  • Monitoring of virus issues through Mcafee, Endpoint Protection antivirus.

About

$5/hr Ongoing

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  • Installation and configuration of Windows based operating systems (Windows 7, 8, 10,etc)
  • Software installations and troubleshooting of all types of customer oriented field problems, 
  • Network setting for TCP/IP and Internet setup.
  • Trouble shooting of all types of Hardware and software applications problems.
  • Configuring & troubleshooting of Desktop/Laptops 
  • Configuring & troubleshooting of printer, scanner & LAN related issues reported by users
  • Knowledge on ITIL Process and Incident Management
  • Installation and configuring of wireless Data Cards in users laptops.
  • Exposure in Active Directory user creation & deletion
  • Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
  • Trouble shooting hardware, software & networking problems.
  • Monitoring of virus issues through Mcafee, Endpoint Protection antivirus.

Skills & Expertise

Chat SupportComputer TechnicianData EntryData ManagementDesktop SupportEmail SupportEngineeringHelp DeskIT Service ManagementTechnical Support

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