I am well equipped with several years of Customer Servicee, Technical Support and IT Helpdesk Support experience. Technical Support - All my life, I am working in front of a computer or a laptop. IT Helpdesk - I can also provide business to business support. I helped co-employees and managers with their desktop, laptop, fax machines, printers and other office equipment. I can handle ticketing system for IT tasks such as system checkup, troubleshooting, device mapping, network mapping, hardware, software installation, remote desktop support and escalation to on-site technicians.