• Over 20 years professional experience as Customer Service Representative and Telemarketer-(NH Business Services) • Handled multiple phone lines and answered customer inquiries • Strong interpersonal and communication skills, verbal, written and listening • Responsible, reliable, honest and hardworking with good work ethics • Valuable team member and effective independent worker • Proficient computer skills; Microsoft Office, Windows, EMR software(Acurro), MSWord, Excel, Quickbooks, AS400, Email(Outlook) and Internet research, Zendesk Ticketing Software, Ringcentral, Medical Terminology • Adaptable and flexible, able to multi-task with great analytical skills • Demonstrated ability to work in a fast paced environment