I've worked as Assistant Team Leader, Floor Support and Quality Analyst for the previous companies I've worked for. Currently, I'm an Operational Excellence Analyst supporting a Travel Claims account. I'm goal-oriented, driven, organized, proactive and hardworking. I am a fast learner and resourceful. I am well-versed with the Microsoft Application and have an extensive knowledge on customer service. My previous experience, dedication and skills will allow me to be a valuable part of your team.