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Administrative & Secretarial Customer Service & Account Management

Virtual Administrative Support

$5/hr Starting at $25

Want to streamline operations and boost revenue? I deliver top-tier administrative support, omnichannel customer care, and strategic inbound sales to keep your business running flawlessly.


Core Administrative Support

  • Daily Ops: Efficient inbox clearing, calendar scheduling, data entry, and spreadsheet tracking.
  • Workflows: Setting up digital workspaces to meet deadlines consistently.
  • EdTech / ESL: Specialized student onboarding, tutor scheduling, and platform management.

 Omnichannel Customer Care

  • Chat & Email: Fast, empathetic, and professional text-based support for B2B & B2C.
  • Call Handling: Clear, professional verbal communication to manage phone inquiries.
  • Problem Solving: Quick troubleshooting and conflict resolution for high user satisfaction.


Inbound B2B & B2C Sales

  • Lead Conversion: Closing inbound leads via chat, email, or phone.
  • CRM Management: Keeping your sales pipelines clean, organized, and updated.

I am highly organized, detail-oriented, and learn new tools fast. Let’s connect to scale your business!

About

$5/hr Ongoing

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Want to streamline operations and boost revenue? I deliver top-tier administrative support, omnichannel customer care, and strategic inbound sales to keep your business running flawlessly.


Core Administrative Support

  • Daily Ops: Efficient inbox clearing, calendar scheduling, data entry, and spreadsheet tracking.
  • Workflows: Setting up digital workspaces to meet deadlines consistently.
  • EdTech / ESL: Specialized student onboarding, tutor scheduling, and platform management.

 Omnichannel Customer Care

  • Chat & Email: Fast, empathetic, and professional text-based support for B2B & B2C.
  • Call Handling: Clear, professional verbal communication to manage phone inquiries.
  • Problem Solving: Quick troubleshooting and conflict resolution for high user satisfaction.


Inbound B2B & B2C Sales

  • Lead Conversion: Closing inbound leads via chat, email, or phone.
  • CRM Management: Keeping your sales pipelines clean, organized, and updated.

I am highly organized, detail-oriented, and learn new tools fast. Let’s connect to scale your business!

Skills & Expertise

Account ManagementAvayaClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceOrder ProcessingSalesforceTelephone SupportZendesk

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