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Skills

  • Account Management
  • Avaya
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Order Processing
  • Salesforce
  • Telephone Support
  • Zendesk

Services

  • Virtual Administrative Support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Want to streamline operations and boost revenue? I deliver top-tier administrative support, omnichannel customer care, and strategic inbound sales to keep your business running flawlessly. Core Administrative...

    Account ManagementAvayaClient AdministrationClient AssessmentClient Contact

About

Multitasking specialist delivering reliable admin support, customer satisfaction, and optimized tech solutions for ESL and business operations.

I am a versatile professional specializing in business growth, customer retention, and operational efficiency. My expertise spans inbound sales (both B2B and B2C), frontline customer support, and administrative management. Having worked extensively within fast-paced environments like Educational Technology (EdTech) and ESL, I excel at converting inbound inquiries into loyal clients, onboarding users, and managing complex digital workflows. I combine a consultative sales approach with organized administrative skills to streamline your pipeline and maximize your revenue.

Work Terms

Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (PHT). Available for flexible scheduling to align with US, UK, or Australian business hours. Payment Terms: Hourly base rate via platform escrow. Open to performance-based commission structures for sales roles. Communication: Real-time communication via platform chat. Available for video calls and client discovery syncs via Zoom or Google Meet.