I have 4 years experience in customer support and as a virtual assistant. I handle customers' inquiry through phone calls, email and chat. As a virtual assistant, I can write articles, do web research, data entry, lead generation/ email marketing, and product listing with eBay. I also have knowledge with some of the platforms, programs and websites that clients mostly used for their businesses. I am familiar with Basecamp, Asana, Zendesk, Mailchimp, Google Drive, Google Docs/Sheets, Microsoft Office, Gmail, Skype, Slack among others.