Hi, My goal as a Virtual Assistant is to assist small business owners and entrepreneurs to remain on track with their business needs without distractions. I specialize in assisting start-up companies to get their companies off the ground and on its way to a highly successful and productive state. -Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.