Reliable Virtual Assistant | Data Entry | Customer Support
Service Description:Hi! I'm Esther, a detail-oriented and dependable Virtual Assistant with over 3 years of experience in customer service, sales support, and data entry. I help busy professionals and businesses stay organized, manage their customer interactions, and keep their backend operations smooth and accurate.
Here’s what I can do for you:
Data Entry & Management: Accurate and fast data input, spreadsheet creation, CRM updates, product listing, and more.
Customer Support: Email and chat support, complaint resolution, order tracking, and follow-ups using tools like Zendesk, Zoho, and Freshdesk.
Virtual Assistance: Calendar management, appointment setting, internet research, email management, document creation, and general admin tasks.
Sales Support: Managing leads, updating client records, customer outreach, and follow-up.
✅ I’m tech-savvy, organized, and very responsive.
✅ I understand how to communicate professionally and empathetically with customers.
✅ I’m based in Kenya and available for remote roles across any time zone.
Let’s work together and keep your business running smoothly. I’m ready to support you long-term or for one-off projects!