Virtual Assistant | Customer Support Specialist | Administrative Executive
I am Samina Ashraf, a dedicated and detail-oriented Virtual Assistant with over 2.5 years of professional experience in customer service, banking support, administrative operations, and client relationship management.
I excel in handling day-to-day tasks with accuracy, efficiency, and professionalism. My strong communication skills, problem-solving ability, and customer-focused approach help me deliver high-quality support to businesses and individuals.
My background as a Customer Services Officer at The Bank of Punjab has strengthened my expertise in handling clients, managing records, preparing reports, and providing timely support. I am skilled at maintaining professional standards, managing confidential data, and multitasking under pressure
Data entry, typing, formatting
Managing documents, spreadsheets, and reports
Email and calendar management
Appointment scheduling
File organization and cloud manageme