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Administrative & Secretarial Customer Service & Account Management

VIrtual Assistant - VA

$15/hr Starting at $250

  1. Administrative Support:

    • Manage emails, calendars, and appointments.
    • Handle correspondence and communication on behalf of clients.
  2. Data Entry and Organization:

    • Input and maintain accurate records.
    • Organize digital files and documents.
  3. Schedule Coordination:

    • Arrange and coordinate appointments, meetings, and events.
    • Manage deadlines and reminders.
  4. Communication Management:

    • Respond to emails and messages promptly.
    • Screen and redirect phone calls.
  5. Research and Information Gathering:

    • Conduct online research on various topics.
    • Gather information as needed for projects.
  6. Social Media Management:

    • Create and schedule social media posts.
    • Engage with followers and respond to comments.
  7. Travel Arrangements:

    • Book flights, accommodations, and transportation as required.
  8. Task Management:

    • Organize and prioritize tasks.
    • Track and follow up on action items.
  9. Document Preparation:

    • Draft and edit documents, presentations, and reports.
    • Format and proofread content.
  10. Customer Support:

    • Address inquiries or concerns from clients or customers.
    • Assist as needed.
  11. Bookkeeping Assistance:

    • Assist with basic bookkeeping tasks such as invoicing and expense tracking.
  12. Tech Support:

    • Provide basic technical support or coordinate with IT professionals.
  13. Project Assistance:

    • Support project management by coordinating tasks and deadlines.
    • Assist in documentation and reporting.
  14. Maintaining Confidentiality:

    • Ensure confidentiality of sensitive information.
    • Handle private and proprietary data with discretion.
  15. Adaptability and Learning:

    • Stay updated on new tools and technologies.
    • Adapt to the evolving needs of clients and tasks.

About

$15/hr Ongoing

Download Resume

  1. Administrative Support:

    • Manage emails, calendars, and appointments.
    • Handle correspondence and communication on behalf of clients.
  2. Data Entry and Organization:

    • Input and maintain accurate records.
    • Organize digital files and documents.
  3. Schedule Coordination:

    • Arrange and coordinate appointments, meetings, and events.
    • Manage deadlines and reminders.
  4. Communication Management:

    • Respond to emails and messages promptly.
    • Screen and redirect phone calls.
  5. Research and Information Gathering:

    • Conduct online research on various topics.
    • Gather information as needed for projects.
  6. Social Media Management:

    • Create and schedule social media posts.
    • Engage with followers and respond to comments.
  7. Travel Arrangements:

    • Book flights, accommodations, and transportation as required.
  8. Task Management:

    • Organize and prioritize tasks.
    • Track and follow up on action items.
  9. Document Preparation:

    • Draft and edit documents, presentations, and reports.
    • Format and proofread content.
  10. Customer Support:

    • Address inquiries or concerns from clients or customers.
    • Assist as needed.
  11. Bookkeeping Assistance:

    • Assist with basic bookkeeping tasks such as invoicing and expense tracking.
  12. Tech Support:

    • Provide basic technical support or coordinate with IT professionals.
  13. Project Assistance:

    • Support project management by coordinating tasks and deadlines.
    • Assist in documentation and reporting.
  14. Maintaining Confidentiality:

    • Ensure confidentiality of sensitive information.
    • Handle private and proprietary data with discretion.
  15. Adaptability and Learning:

    • Stay updated on new tools and technologies.
    • Adapt to the evolving needs of clients and tasks.

Skills & Expertise

Client AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCRMCustomer ServiceData CollectDropboxGoogle DocsOffice 365Slack SoftwareTelephone SupportTrelloVirtual Assistants

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