If you're overwhelmed with customer inquiries, not sure how to attract new leads then you may need a customer success agent.

If you are also trying to build your online community but you do not have time or you do not have the necessary skills for that, you will need someone to take care of it.

What I do for your business growth :

1. Customer care: Handling inbound and outbound calls, inbox management, instant chat, and replies to comments.

2. Community management: Creation of engaging content for your social media channels, copywriting, storytelling, poster design with Canva, and video editing on Capcut.

I am Sunny, a senior customer care who has been working in the airline, car rental, technology companies, merchandise shop and phone operator industries.I am flexible, I am self-taught and can learn rapidly so you will not invest much time or money on your project training. 

Here are the results I deliver : High customer satisfaction index, reduced complaints & issues, generated leads and more sales, building relationships with your followers.