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Administrative & Secretarial Customer Service & Account Management

Virtual Assistant

$7/hr Starting at $50

  • HR Documentation & Record Management (BambooHR, Humanity, Zendesk)
  • Employee Onboarding & Support (Workable, Google Workspace, Notion)
  • Outbound Calling & Lead Generation 
  • Customer Relationship Management (CRM) (GoHighLevel, Zendesk, Notion)
  • Data Collection & Analysis (Excel, Google Sheets, Zapier automation)
  • Report Generation (Headcount, Turnover, Engagement, Payroll Reports)
  • Verbal & Written Communication 
  • Time Management & Multitasking (Calendar, Task Tools, Remote Workflow Tools)
  • Attention to Detail & Confidentiality 
  • Team Collaboration 
  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Adaptability in Fast-Paced, Remote Environments

About

$7/hr Ongoing

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  • HR Documentation & Record Management (BambooHR, Humanity, Zendesk)
  • Employee Onboarding & Support (Workable, Google Workspace, Notion)
  • Outbound Calling & Lead Generation 
  • Customer Relationship Management (CRM) (GoHighLevel, Zendesk, Notion)
  • Data Collection & Analysis (Excel, Google Sheets, Zapier automation)
  • Report Generation (Headcount, Turnover, Engagement, Payroll Reports)
  • Verbal & Written Communication 
  • Time Management & Multitasking (Calendar, Task Tools, Remote Workflow Tools)
  • Attention to Detail & Confidentiality 
  • Team Collaboration 
  • Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Adaptability in Fast-Paced, Remote Environments

Skills & Expertise

Account ManagementAvayaClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCommunication SkillsCorrespondence ManagementCustomer ServiceData ManagementLead GenerationManagementMicrosoftMicrosoft PowerPointMicrosoft WordOrder ProcessingReportsTelephone SupportTime ManagementZendesk

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