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Programming & Development Telephony / Telecommunications

Voip Dialer Application (Asterisk)

• Ringless Voicemail drops (Hot Prospector) o User queues: ? Openers – First contact ? Closers – After audio presentation ? Verification – After order is submitted ? Customer Service – After order is verified o Lead Queues: ? General – general lead pool where calls will be placed by openers ? Qualified Leads – After audio presentation ? Inbound queue – When a prospect calls on of our DIDs back this will ring to an available openers station. • Listen, Whisper, and Barge (xencall) o Listen – Monitor a sales call o Whisper – Talk and only sales rep can hear o Barge – Take over call • Reports (Xencall) o Call log summary • Merchant gateway integration (xencall) o Ability to integrate auth.net and NMI merchant processing gateway to allow sales reps to charge prospects credit card. • Call flow: o General leads>Transer to audio queue>Qualified Leads queue>verification queue> customer service queue>completed sales queue.

About

$30/hr Ongoing

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• Ringless Voicemail drops (Hot Prospector) o User queues: ? Openers – First contact ? Closers – After audio presentation ? Verification – After order is submitted ? Customer Service – After order is verified o Lead Queues: ? General – general lead pool where calls will be placed by openers ? Qualified Leads – After audio presentation ? Inbound queue – When a prospect calls on of our DIDs back this will ring to an available openers station. • Listen, Whisper, and Barge (xencall) o Listen – Monitor a sales call o Whisper – Talk and only sales rep can hear o Barge – Take over call • Reports (Xencall) o Call log summary • Merchant gateway integration (xencall) o Ability to integrate auth.net and NMI merchant processing gateway to allow sales reps to charge prospects credit card. • Call flow: o General leads>Transer to audio queue>Qualified Leads queue>verification queue> customer service queue>completed sales queue.

Skills & Expertise

Angular.jsAsteriskFreepbxLaravelNode.jsPHPVICIdialVoIP

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