Callsite Solutions is a call center that offers a range of services including lead generation, customer care, sales, tech support, and other business support services. Our nearshore bi-lingual (English/Spanish) contact center is located in El Salvador, Central America.
We are a proudly Salvadoran company with a wealth of experience in the field, and our vision is to be the top call center in the region by offering solutions that meet our client's needs, based on respect, integrity, and work ethics. Our skilled and experienced workforce uses cutting-edge technology to suit our client's operating requirements.
We provide custom-made accounts to our clients, no matter how complex the operation. From outbound sales to secure financial accounts, we provide all the tools, infrastructure, technology, and agents to comply with your requirements. Our agents come from different backgrounds and education, and we find the perfect fit for your account.
We offer inbound call services including customer support, tech support, customer relations management, sales, or information services of any kind. Our outbound call services deliver results to increase sales, lead generation, appointment management, schedule services, and customer callbacks. Our Salvadorian agents have the most neutral accent in English and Spanish, to fit your needs and reach all your customers from north, central, and south America.
Our services provide high-value services and our goal is to increase our client's productivity, satisfaction, and profit generation through our services. We can provide solutions from 5 agents up to 200, scaling up your operations and increasing your profits. We build solid alliances to achieve success and provide innovation for your business.
We have low latency fiber connections, and our fiber connectivity point to point goes to the heart of America, providing low latency calls from north to south America. Our hardware and software can run your CRM, access the right reports, keep metrics, and assure quality. We can provide all the hardware and software that your company requires.
In summary, Callsite Solutions offers a complete call center solution with a highly skilled and experienced workforce, cutting-edge technology, and custom-made accounts. Our range of services and nearshore location, combined with our highly qualified agents and low latency fiber connections, make us an ideal partner for companies looking to scale and grow their businesses.