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Skills

  • Benefits Administration
  • Chat Support
  • Customer Service
  • Customer Service Management
  • Faxing
  • Health Insurance
  • HIPAA
  • Insurance Verification
  • Medical Billing and Coding
  • Order Management
  • Patient Education
  • Prior Authorization
  • Purchasing Management
  • Refund
  • Telephone Support

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Services

  • Insurance Verification Specialist

    $8/hr Starting at $1K Ongoing

    Dedicated Resource

    Verify patient insurance eligibility and benefits through insurance portals, phone calls, or fax.  Review patient information to confirm coverage, network status, and any required preauthorizations or...

    Benefits AdministrationCustomer ServiceHealth InsuranceHIPAAInsurance Verification

  • Prior Authorization

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    Examine medical documentation (e.g., treatment plans, referrals, prescriptions) to determine if PA is needed. Verify with insurance payers whether prior authorization is required for the requested service,...

    FaxingMedical Billing and CodingPrior AuthorizationTelephone SupportWorkflow Management

  • Customer Service Representative

    $10/hr Starting at $1K Ongoing

    Dedicated Resource

    Assist customers with placing orders, ensuring accuracy and a smooth purchasing experience.  Handle refund and exchange requests efficiently, following company policies.  Provide customers with order...

    Chat SupportCustomer Service ManagementOrder ManagementPurchasing ManagementRefund

About

Medical Virtual Analyst

Dynamic professional with 4 years of experience in healthcare administration, specializing in insurance
verification and prior authorization processes. Proven ability to efficiently confirm patient insurance eligibility
and manage electronic health records, ensuring compliance with regulations such as HIPAA. A proactive
learner, adept at adapting to changing insurance policies and enhancing team collaboration to improve
healthcare delivery. Seeking to leverage expertise in a Medical Virtual Assistant role to support patient care
and operational efficiency.