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Skills

  • Account Management
  • Administrative Assistant
  • Client Issue Resolution
  • Customer Service
  • Data Entry
  • Data Management
  • Executive Assistance
  • Freshdesk
  • Spreadsheets
  • Telephone Support
  • Zendesk

Services

  • Executive Assistant and Customer Support

    $8/hr Starting at $80 Ongoing

    Dedicated Resource

    I help busy business owners stay organized and give their customers a great experience. I manage emails, calendars, appointments, customer inquiries, live chat, CRM updates, data entry, spreadsheets,...

    Account ManagementAdministrative AssistantClient Issue ResolutionCustomer ServiceData Entry

About

Hi, I'm Adaugo, an Executive Assistant and Customer Support Specialist who enjoys bringing structure to busy workdays and making sure customers have a positive experience with every interaction.

My background is in administrative support and customer service, where I've helped manage inboxes, calendars, customer inquiries, CRM records, spreadsheets, and day-to-day operations. I believe the best support happens behind the scenes. When tasks are completed on time, communication is clear, and business owners can focus on growing their business instead of worrying about the small details.

The values I bring to every project are reliability, clear communication, attention to detail, and professionalism. I believe every customer deserves to feel heard, and every client deserves someone they can trust to follow through without constant reminders. Whether I'm responding to customer messages, organizing schedules, updating records, or handling administrative tasks, I work with accuracy and care.

Outside of work, I enjoy learning new tools that improve productivity, building projects that strengthen my skills, and creating content that helps professionals grow in their careers. I believe there's always a better way to work, and I'm committed to continuous learning so I can bring even more value to the people I support.

Work Terms

• Availability: Monday to Friday (with flexibility for urgent tasks when agreed in advance).
• Response Time: Within a few hours during working hours.
• Payment Terms: Hourly or fixed-price projects are welcome, with payment handled through the platform.
• Preferred Communication: Clear and organized communication through the platform's messaging system, Slack, Microsoft Teams, or other agreed communication tools. I also provide regular progress updates so you always know the status of your work.