I am a native Italian speaker. I work as a freelance bilingual customer support and translator. I love what I do and I do it with professionalism and passion.

I started my working career in 2008 and a few years later I chose to go to the University of Ferrara, a field of studies in psychology, sociology and philosophy, which I loved. However, after two years of study my desire to grow in the practical field of work was greater, to the point that I chose to test myself since I wanted to learn and grow personally by trying directly. So I moved to London in 2013 without knowing the English language, it was a great challenge for me but I learned the language very quickly so much that I loved working in contact with customers, building a relationship of trust that then led the customer to always "come back to visit me".

After 4 years in London where in the meantime I was doing translation jobs as well, I returned to Italy where I spent a year in Sardinia and another year in Turin, where I did various jobs, also continuing in the world of translations and where, I spent my free time reading, writing and studying music, which have always been my passions.

When I was in Turin, I wanted to do more, I wanted to put myself back in the game and in fact I started a new challenge in a call center, as an insurance seller. I liked it so much that I became the top performer in the company.

After several achievements and satisfactions, while I was in Turin, I got a job proposal from abroad at the same time that I felt I wanted to increase my knowledge and want to improve myself even more, so I accepted this job proposal. I worked for that company for a year, since October 2019.

Now I am working remotely as a Bilingual Customer Support for a company based in US and in the meantime I work as a freelancer translator, proofreader and I also do transcription.

I have always been passionate about the human mind, always looking for new training opportunities, always willing to learn and test myself to achieve new goals through my determination, my reliability, wanting to grow personally.

Work Terms

For the moment I am available to work 20/30 max hours per week, I prefer a weekly (we can always discuss about it anyway) payment through the platform.