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Skills

  • Bpo
  • Chat Support
  • Chatbot
  • Customer Education
  • Customer Service
  • Email Support
  • Helpdesk Support
  • Inbound Calls
  • Live Chat
  • Messanger Chatbot
  • Phone Support
  • Tickets

Services

  • Experienced CSR-Chat/Email/Phone Support

    $10/hr Starting at $25

    3+ years of experience into customer support services, having experience in various communication channel - Live Chat Support, Email Support, Kana, Freshdesk, Help Desk/Ticket Support and Inbound Phone...

    BpoChat SupportChatbotCustomer EducationCustomer Service

About

Experienced CSR- Live Chat Support/Email Support/Phone support

3+ years of experience into customer support services, having experience in various communication channel - Live Chat Support, Email Support, Kana, Freshdesk, Help Desk/Ticket Support and Inbound Phone Support.

● Resolving queries of the customers through live chat, email and phone support.
● Interact with customers and follow the knowledge base to solve their queries.
● Ensuring quality assurance, security concerns throughout the interaction mode.
● Understanding and developing customers and business needs.
● Developed grateful interaction experiences.