Customer Service Consultant | Virtual Assistant | Telemarketer

Hello,

I am a versatile and professional freelancer with focus on Customer Service, Telemarketing, Data entry, Lead generation, Executive/Personal assistant, Administrative Personnel Email management. I have a strong written and oral communication skills. Trained and experienced in resolving customer complaints and promoting conflict resolution.
I have a diploma in Customer relationship management and Email organization, and a Bachelor's degree in Office Technology and Management/Secretarial studies.

I am proficient in the use of MS office, Google suites, Hubspot, Slack and other related CRM tools. I make use of the best software and technology to ensure swift delivery.
I am a self-starter that works with minimal supervision and I thrive in a remote work environment

I am adept in Email Management / Handling, Email Marketing, Data Entry, Converting PDF to Word/Excel, Web Research, Administrative Support, Scheduling appointments, File Organization, Customer Support, Customer Service, Social Media Engagement and project management.


Highlights of my skills include....
Phone etiquette
Professionalism
Multitasking
Time management
Interpersonal skills
Written/verbal communication
Attention to detail
Microsoft Office
Adaptability
Google suite
Email Management

Work Terms

I can work 40hrs and more per week - My payment terms are Biweekly - Preferred communication style is via email.