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Skills

  • PC Hardware
  • Management
  • Software Design
  • Windows
  • Access
  • Brand Asset Management
  • Computer Repair
  • Troubleshooting
  • Windows 7
  • Call Management
  • Citrix
  • Computer Engineer
  • Computer Hardware
  • Customer Service
  • Data Systems

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Services

  • General Electric, L1&L2 Desktop support

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    Provided desktop support troubleshooting networks and pc configurations Serviced 100+ associates and executives within the GE Asset management division. Configured network printers and a/v equipment...

    Computer EngineerComputer HardwareComputer RepairDesktop SupportiOS

  • Tolt solutions, Field service technician

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    Manage assigned service zone to ensure service calls are completed within the Service Level Agreement while following company policy related to inventory management, service call management, safety initiatives,...

    Brand Asset ManagementCall ManagementComputer RepairCustomer ServiceHardware Support

  • Morgan Stanley, Migration/software supp.

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    Provided migration & pc rollout support to the wealth management department through citrix platform Used remote desktop connection applications to upgrade campus and branch systems to windows 7. Worked...

    AccessCitrixData SystemsManagementPC Hardware

  • Wilmer Hale Law Firm, Migration/rollout

    $16/hr Starting at $25 Ongoing

    Dedicated Resource

    Migrated windows 7 and office 2010 software to lawyers and associates Performed hardware rollouts, upgrades and installations

    Hardware TroubleshootingPC HardwareSoftware DesignTroubleshootingWindows

  • Citigroup Global Markets Inc., comp. sup

    $17/hr Starting at $25 Ongoing

    Dedicated Resource

    Managed the day-to-day operation of various technologies including terminals, print servers, personal computers, Blackberries, printers, operating systems and desktop applications Worked with colleagues...

    AccessBrand Asset ManagementDesktop ApplicationsOperating SystemsPC Hardware

About

Certified desktop support analyst with 6+ years in the I.T. industry. Worked with General Electric, Morgan Stanley, Citigroup, JP Morgan Chase, and others

A+ certified PC technician with several years of experience in I.T. as well as several years in customer service.
Show great leadership skills and work well with others to get the job done on time. Enhance I.T. knowledge and skills in Microsoft Office, Active Directory, and IOS mobile support work in high end corporations. Used ticketing systems such as metrix, sims, and citrix

Work Terms

Hours of operation:
Monday-Friday: 9AM-6PM
Saturday: 10AM-5PM
To schedule an appointment please email us at strivetechnologies89@gmail.com

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