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Skills

  • App Development
  • Customer Service
  • English Language
  • Help Desk
  • Identity Packages
  • Microsoft
  • Microsoft Office
  • Office Assistant
  • Public Speaking
  • Skype Development
  • Technical Support

Services

  • Customer Service & Technical Support Rep

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    My name is Celine Marjorie Paguio. I am interested in applying for any post since one of my strength is to handle happy and unhappy customers, making them feel that I am willing to help in any way that...

    App DevelopmentCustomer ServiceEnglish LanguageHelp DeskIdentity Packages

About

can handle happy and unhappy customers, willing to help in any way that I can. I am very punctual, reliable, hard-working, trust worthy, willing to learn

Hi! Good day! This is Celine Marjorie Clemente Paguio. You can call me Celine for short. I am currently residing at 152 Cruz Garden Ville Longos City of Malolos, Bulacan. I am 21 years old. I was able to finish my first year in college at Bulacan State University, I took up BS Biology major in pre-medicine but unfortunately because of financial problems, i need to work at the age of 18. I was able to finish my secondary education at Marcelo H. del pilar national highschool as well as my primary education at City of Malolos Integrated School. After I've finally decided to go to work, I became an Outbound Specialist in Lexie Staffing and Business Consulting wherein we are calling customers in United Kingdom for them to accept taking or answering surveys. My second job was a Customer Service Rep in Concentrix Daksh Services Incorporated. I am handling Sprint account and I am are assigned to troubleshoot customers mobile devices for them to be able to use it. After resolving the concern, I am also doing an upsell so that my customers will be able to maximize their services. My third and latest job was a Technical Support Representative at VXI Global Holdings. I am assigned to troubleshoot customers services like their TV, Internet and phone services. Same as Sprint account, we also do upselling after resolving the customers concern. I was also able to get certifications on my previous schools like the Computer Literacy Program Certificate on my primary school and Best Anchor in Radio Broadcasting at my Secondary school not only that because I also had an achievement on my previous work wherein I was awarded as the TSR Champion at VXI Global Holdings for exceeding their expectation not just to meet the goal of 2% in sales but I got 15%. Hoping that all of the information I have provided will help you in getting to know me well in terms of work and personality. That's all. Thank you!

SKYPE ID: live:celinemarjorie09

Work Terms

I can work 20-45 hours a week. For payments, I have a Paypal account. We can communicate through Messenger or Skype.