IT Support and Microsoft 365 Specialist - First-Class Computing Graduate - Remote Helpdesk and Cloud Administration

I provide remote IT support and Microsoft 365 administration for small businesses and individuals. My background covers helpdesk support, user account management, Microsoft 365 setup and troubleshooting (Exchange Online, Teams, SharePoint, OneDrive), Azure Active Directory, Windows 10/11 environments, and general remote troubleshooting.
I hold a First-Class BSc (Hons) in Computing from Arden University and a Level 4 Cybersecurity Bootcamp certification covering networking, Linux, encryption, and incident response. I also hold Cisco certifications in Networking Basics and Computer Hardware Basics, and I am in the top 3% globally on TryHackMe.
Services I offer:

Microsoft 365 setup, administration, and troubleshooting
User account and permissions management (Azure AD, Active Directory)
Remote Windows 10/11 support and troubleshooting
Outlook and Exchange Online configuration and migration
Network and connectivity troubleshooting
Software installation and configuration
Cybersecurity advice and basic hardening

Based in the UK. Available across all time zones. Send me a message first to describe your issue and I will confirm I can help before you commit.

Work Terms

I work on fixed-price and hourly arrangements depending on the scope. For one-off issues a fixed price works best. For ongoing support or Microsoft 365 administration, hourly or retainer works better. Message me first with a brief description of what you need and we can agree the best approach.