MY MISSION IS TO USE MY SIX YEARS OF CUSTOMER SERVICE EXPERIENCE TO PROVIDE DEPENDABLE, ORGANIZED, AND RESULTS-DRIVEN VIRTUAL ASSISTANCE. I AM COMMITTED TO DELIVERING HIGH-QUALITY SUPPORT, M
Hi My name is Elaine and I have 6v years of experience in the BPO industry. Throughout my career, I've worked in various roles including customer service, chat support, emails and back office which has helped me build a strong foundation in communication a problem solving and a client handling.
I've had the opportunity to work with voice and non voice process serving clients from different regions, including the US and AU in experience in working under pressure meeting KPI's and delivering excellent customer experiences, I'm also proficient with tools like CRM system ticketing platforms and other productivity tools.
What drives me in this field is the opportunity to help people while also improving process that lead to better customer satisfaction and business result
I'm now looking to grow further take on a new challenges and bring my skills to a company that values performance and professional development.
Work Terms
Payment Terms: Payment will be made at the end of each month based on the total hours worked during the month and it should be 40 hours per week
Payment Method: Payments will be sent through Wise.
Communication: For work-related communication, I can be reached through WhatsApp and email.
Scope of Work: I am willing to perform tasks that are within the agreed scope of work. Additional tasks or responsibilities outside the original scope may be discussed and agreed upon depending on the requirements.
Work Arrangement: I am committed to completing assigned tasks professionally, accurately, and within the agreed deadlines. Any changes to the scope, workload, or responsibilities will be discussed in advance.