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Skills

  • VoIP
  • Asterisk
  • Avaya
  • CDMA
  • Cisco Unified Call Manager
  • Cisco VoIP
  • Desktop Support
  • Elastix
  • Email Support
  • FreeSWITCH
  • Help Desk
  • IT Service Management
  • Networking
  • OpenSIPS
  • Operations Management

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Services

  • Avaya & Asterisk VoIP Solutions

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    Service Title: Avaya IP Office & VoIP Deployment / Support, Asterisk, FreePBX & SIP Server Configuration Description: I provide complete design, deployment, and remote support for Avaya IP Office, Session...

    AsteriskAvayaCDMACisco Unified Call ManagerCisco VoIP
  • Remote IT Support & Maintenance

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    Service Title: Remote IT Support & Network Maintenance ​Description: Providing reliable remote technical support for VoIP systems, network troubleshooting, system monitoring, and preventive maintenance...

    Desktop SupportEmail SupportHelp DeskIT Service ManagementNetworking

About

Senior VoIP & Network Engineer | Avaya | Asterisk | VMware Specialist | H3C Storage | NetApp Storage |

I am a Senior VoIP and Network Engineer with over 5 years of hands-on experience in designing, deploying, and supporting enterprise-grade telecommunication and IT infrastructure solutions.
I specialize in Avaya Enterprise, Avaya SMB, and Asterisk-based VoIP systems, providing remote and on-site deployment, configuration, and troubleshooting services.

My technical background extends to VMware virtualization, H3C networking and firewall solutions, and NetApp storage management. I have successfully led multiple projects involving end-to-end setup of PABX systems, SIP trunk integration, call routing optimization, and secure SBC configurations — ensuring reliability, scalability, and voice quality across distributed networks.

I currently lead a team of engineers responsible for maintaining and supporting Avaya, VMware, and storage environments for corporate clients. My work approach focuses on delivering secure, optimized, and well-documented solutions with clear communication and customer satisfaction as top priorities.

Core Competencies:

Avaya IP Office, SBC, and Voicemail Pro Deployment

Asterisk / FreePBX / SIP Trunk Configuration

VMware ESXi / vCenter Setup and Virtualization Support

H3C Switches, Firewalls, and Network Design

NetApp Storage Configuration and Expansion

Remote Technical Support & Troubleshooting

Contact Center and IVR Implementation

VoIP QoS, SIP, RTP, VLANs, and Security Best Practices

I’m passionate about providing reliable communication infrastructure that helps businesses stay connected and efficient. If you are looking for a dependable, detail-oriented engineer to handle your VoIP or network project — let’s work together to make it successful.

Work Terms

Availability: 6 days a week, flexible hours (including weekends for urgent projects)

Communication: Available via Guru chat, Zoom, Microsoft Teams, or WhatsApp for real-time updates

Delivery: All work is performed remotely unless otherwise required, with detailed reporting and documentation

Payment Terms: Milestone-based or hourly, depending on project scope and duration

Commitment: 100% client satisfaction, transparent communication, and reliable technical support throughout the project lifecycle