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Skills

  • Account Management
  • Administrative Assistant
  • Billing
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • Correspondence Management
  • Customer Service
  • Data Management
  • Freshdesk
  • Management

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Services

  • Administration Assistant

    $8/hr Starting at $40 Ongoing

    Dedicated Resource

    I provide comprehensive administrative, customer service, and account management support tailored to help businesses operate efficiently. With experience in managing office operations, client relations,...

    Account ManagementAdministrative AssistantBillingClient AdministrationClient Assessment

About

Reliable Administrative & Customer Support You Can Count On

Hi there! I’m Faith, an Administrative & Customer Support Professional with experience in managing day-to-day operations, client communication, documentation, scheduling, and account coordination. I make sure businesses stay organized, responsive, and efficient by handling the tasks that take time away from your core work.

I bring a strong background in customer service, account management, and tech support, giving me the ability to solve problems quickly, communicate clearly, and manage multiple tasks with accuracy. My goal is to ensure smooth workflows, positive client interactions, and timely delivery of every assignment.
Services:

Administrative support ( scheduling, data entry, research)
Customer service (responding to inquiries, live chat support, ticket management)
Account & client management
CRM updates and follow-ups
Document preparation & record keeping
Task coordination and reporting
QA support (testing workflows & reporting bugs)
Tech-savvy support for tools, apps, and simple troubleshooting

Why Clients Love Working With Me:

Reliable, organized, and proactive
Strong communication skills
Fast learner with a detail-oriented mindset
Professional and friendly client interactions
Comfortable with online tools, CRMs, and admin systems
Always delivering work on time
Whether you’re looking for ongoing virtual assistance or a one-time task, I’m here to make things easier, keep your operations running smoothly, and provide support you can trust.

Let’s work together. I’d love to support your team or project!

Work Terms

Hours:
Available Monday–Saturday, 8 AM–6 PM (EAT). Flexible hours on request.

Payments:
All payments via Guru SafePay. Hourly work is logged weekly; fixed projects follow agreed milestones.

Communication:
Quick responses via Guru messages, text , or WhatsApp. Calls or video meetings available when needed.

Confidentiality:
All client information is kept private. NDAs available on request.

Work Style:
Reliable, organized, and timely with regular updates.