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Skills

  • Account Management
  • Artificial Intelligence
  • Communications Management
  • Customer Service Management
  • Information Technology
  • Internet of Things (IoT)
  • Mobile Development
  • Retail Sales Management
  • Troubleshooting

Services

  • Senior Technical Advisory: Multi-Platfor

    $70/hr Starting at $50 Ongoing

    Dedicated Resource

    I provide comprehensive support across Windows, macOS, and UK telecoms, with a specialized focus on IoT integration and AI-driven operational efficiency. This service is designed for those who require...

    Account ManagementArtificial IntelligenceCommunications ManagementCustomer Service ManagementInformation Technology

About

Senior Leader with 15 years of retail experience, providing expert technical advisory across Windows, Mac, and UK telecoms to deliver high-performance digital solutions.

Senior Tech & Telecoms Consultant | 15+ Years Industry Leadership

​I am a seasoned technology expert and former Retail General Manager with over 15 years of experience leading teams and technical operations for the UK's largest telecoms and electronics brands, including Currys (Dixons Carphone), Vodafone, and Three UK.

​I specialise in bridging the gap between complex technology and user-friendly solutions. My background combines deep technical knowledge of the Apple/Mac ecosystem and UK mobile network infrastructure with a high-level strategic understanding of the retail consumer journey.
​What I bring to your project:

​Technical Troubleshooting: Expert-level diagnosis for macOS, iOS, and complex network hardware configurations.
​Telecoms Strategy: Insider knowledge of UK mobile networks, 5G adoption, and connectivity solutions.
​Consultative Leadership: A decade-plus of experience managing high-stakes retail environments and multi-million-pound operations.

​Efficiency & Accuracy: Rapid problem-solving with a focus on high-quality, professional documentation and communication.
​Whether you need a technical audit, expert advisory for a telecoms project, or high-level troubleshooting, I provide the 'insider' perspective required to drive results.

Work Terms

Availability & Communication:
​Hours: Available Monday – Friday, 09:00 to 18:00 (GMT). Urgent weekend consultations are available by prior arrangement.
​Response Time: I aim to respond to all inquiries within 2–4 hours during business hours.
​Primary Channels: All communication should be conducted through the Guru Workroom to ensure transparency and project alignment.

​Project Workflow:
​Discovery: Every project begins with a brief discovery phase to ensure technical requirements and business goals are fully synced.

​Milestones: For larger projects, I work via agreed-upon milestones to maintain progress and ensure satisfaction at every stage.

​Payment & Terms:
​Guru SafePay: I require all projects to be funded via Guru SafePay before work commences to protect both parties.
​Revisions: My standard service includes up to two rounds of technical revisions to ensure the final output meets your exact specifications.

​Commitment to Quality:
As a Senior Leader with 15 years of industry experience, I am committed to delivering high-accuracy, professional-grade results on every task.