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Skills

  • Transcription
  • Account Management
  • Audio Transcription
  • Business Transcription
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Data Management
  • Email Services
  • Freshdesk
  • Management

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Services

  • Customer Support/Virtual Assistant

    $20/hr Starting at $200 Ongoing

    Dedicated Resource

    What I can do:  - Administrative support,  - Collecting high qualities data with online research,  - List building, - Cold emailing,  - Social media management,  - Transcription & Translation.  What tools...

    Account ManagementClient AdministrationClient AssessmentClient ContactClient Issue Resolution

  • Transcription

    $42/hr Starting at $42 Ongoing

    Dedicated Resource

    I have worked on many transcription projects using different tools and do have my own team of transcribers who specialize in Loft 2.0 and can transcribe in any of the languages listed below. - General...

    Audio TranscriptionBusiness TranscriptionMedical TranscriptionTranscriptionVideo Transcription

About

French Customer Representative/Sales Agent

I've got 4+ years of experience working in multiple sectors, including Education, Research, Business, Humanitarian and on several transcription/translation projects. I am willing to work as a Virtual Assistant, Customer Representative, Researcher, a Transcriptionist in one of these languages: French, English, Swahili, Lingala, and Kikongo.

What I can do:

- Administrative support,
- Collecting high qualities data with online research,
- List building,
- Cold emailing,
- Social media management,
- Transcription & Translation.

What tools I can use:

- Zendesk, Shopify, Tidio.
- Microsoft Suite (Word, Excel, PowerPoint, Outlook).
- Gmail, Google Drive, Google Sheets, Google Meet, Google Agenda.
- Trello, Zoom, Asana, Basecamp, Slack, Hubstaff, Teams, Skype, Lark.
- Loft 2.0, TCS.

Thank you for reading all my lines! Hope to work with you soon.

Yours sincerely,

Gloria

Work Terms

I can work part-time (20 hours per week) or full-time (40+ hours per week) for an hourly rate of 20$/hour.

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