"Integrity over numbers."
I am a dedicated, fast-learner and a hard-working person who believes in integrity over numbers. Though I am new here, I have certain qualities and skills which make me good at this. I am also adaptable to meet my employer's timezone and value my client's trust and commit myself to any job, taking full responsibility in completing projects right on time.
I worked in the BPO (business process outsourcing) industry for 5 years, so I learned to interact with people from different personalities and background. I have experience in both voice and non-voice line of business. I had worked for telecommunications, gaming and retail accounts and obtained expertise in placing orders, service recovery for orders, appointment-setting, billing, device troubleshooting, obtaining details of complaints and customer retention. My experiences in a high-pressured environment taught me to be attentive to details, resilience, self-reliance and flexibility in using different tools provided by the client.
Writing is my hobby but I also accept proofreading and ghostwriting jobs for Filipino writers in Wattpad since 2014. Though I work on Filipino novels, I am also confident that I can write using the English language.
My skills include:
- Call or Chat Handling
- Email Management
- Calendar Management
- Office Applications
- Internet Research
- Social Media Management
- Transcription
- Proofreading
- Content writing
- Appointment setting
- Data entry
Since I am creative and good at multi-tasking, I believe in our succession together. Hope to hear from you soon. Thank you!
Work Terms
I can work any time of the day and as long as you needed me - open to offers.