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Skills

  • Sales
  • Telemarketing
  • Lead Generation
  • Marketing
  • Outbound Sales
  • Appointment Setting
  • Call Center
  • Cold Calling
  • Microsoft SQL Server
  • MySQL
  • Phone Support
  • Salesforce
  • SQL
  • Telesales
  • Analytics

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Services

  • Outbound Appointment Setter & Data Operations Specialist

    $10/hr Starting at $0 3 months minimum

    Dedicated Resource

    Dedicated appointment setter resource for water filtration and whole-house water system contractors. This resource is part of a managed Growth Ops system operated by GSD 500 BPO, designed to help contractors...

    Appointment Booking SystemAppointment SchedulingAppointment SettingCall CenterCold Calling

  • World Class Call Center & Telemarketing

    $12/hr Starting at $240 Ongoing

    Dedicated Resource

    We Get Sh*t Done - Introduction: The 80% Payroll Arbitrage At GSD 500 BPO, we don’t just offer advice—we build high-velocity revenue engines. Based in Bogotá and Medellín, Colombia, we enable U.S. businesses...

    AnalyticsAppointment Booking SystemAppointment SchedulingAppointment SettingCall Center

  • Data Cleansing Services

    $100/hr Starting at $50 Ongoing

    Dedicated Resource

    We at Datos Maestros have more than 15 years of Fortune 500 experience in Master Data Management and bring such experience here to Guru at fractions of the cost which allows you to get back to what matters...

    AccessAnalyticsData AnalysisData AuditData Cleaning

  • Especialista en Cierre de Ventas y Cross-Sell – Home Service

    $12/hr Starting at $0 3 months minimum

    Dedicated Resource

    Recurso dedicado de ventas especializado en seguimiento de oportunidades que no cerraron en la primera visita y en generación de ingresos adicionales mediante cross-sell. Este perfil está diseñado para...

    Appointment Booking SystemAppointment SchedulingAppointment SettingContact ManagementCustomer Acquisition

  • Data Deduplication Services

    $100/hr Starting at $100 Ongoing

    Dedicated Resource

    Data Deduplication Services Most organizations tend to ignore redundant data at first, and therefore fail to nip the root of the problem. When the problem becomes very complicated, it takes a lot of time...

    Crystal ReportsData ManagementData WarehouseDatabase AdministrationDatabase Design

  • World Class US Address Verification

    $100/hr Starting at $100 Ongoing

    Dedicated Resource

    Need to standardize your address lists so your mailings get to the right contacts without delay? Stop wasting money because your client has moved or you have invalid addresses! For just pennies per record,...

    Act! CRMBitrix24CiviCRMClient DevelopmentData Management

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About

Bilingual BPO Agency | AI SDR Bots, CRM Automation, Call Center & Lead Generation | Colombia-Based, US-Focused

GSD500BPO is a full-service bilingual BPO agency based in Bogota, Colombia, serving US businesses since 2009. We specialize in sales, customer support, CRM automation, AI-powered SDR systems, and digital marketing — giving US companies direct connection to elite Colombian talent at a fraction of domestic cost.

What we deliver:
- Outbound Sales and Appointment Setting: Trained bilingual agents with proven scripts, CRM-integrated workflows, and KPI-driven management
- AI SDR Bots and Automation: Custom AI voice agents (VAPI/Twilio), n8n workflow automation, HubSpot/GoHighLevel/Zoho/Salesforce CRM setup and management
- Digital Marketing and Lead Generation: Performance marketing campaigns, SEO, social media, and fractional CMO strategy for US brands scaling to 7-figures
- Customer and Technical Support: Inbound/outbound support, help desk, and technical support teams fully integrated into your operations
- Data Services: Data scraping, enrichment, deduplication, address verification, and AI-powered data cleansing

Our results speak for themselves: clients have scaled from local operations to $200K+ MRR, and we have managed pipelines generating over $2M in monthly recurring revenue. With $319K+ earned on Guru, 582+ completed transactions, and 119+ employers served, we are one of the most experienced BPO agencies on this platform.

Whether you need one dedicated agent or a full offshore team, we build around your goals, your tech stack, and your brand. Let's get sh*t done.

Work Terms

GSD500BPO operates Monday through Friday, 8am to 6pm Colombia time (ET-aligned). We are available for urgent communication outside these hours via direct message.

We work on both hourly and fixed-price projects. For ongoing retainers (call center, CRM management, SDR campaigns), we prefer weekly or bi-weekly milestones via SafePay to ensure alignment and transparency.

Communication: We respond to all messages within 2 business hours. We use Slack, Zoom, and your preferred PM tool (Asana, ClickUp, Notion, HubSpot, etc.) to keep projects on track.

Onboarding: Every new project starts with a kickoff call to align on goals, KPIs, and workflows. We integrate directly into your CRM, dialers, and tech stack — no learning curve for your team.

We have worked with US, Canadian, UK, and Australian clients across home services, SaaS, real estate, insurance, healthcare, and e-commerce industries.

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