Banner Image

Skills

  • Sales
  • Active Listening
  • BPO
  • Communication Skills
  • Csr
  • Customer Service
  • Data Entry
  • Excel
  • Express Scribe
  • Google Docs
  • Management
  • Ms Word
  • Spelling
  • Telemarketing
  • Virtual Assistants

Services

  • Virtual Assistant, CSR, Telemarketer

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Being in the BPO industry for 4 years, I have developed my sales/telemarketing, customer care and communication skills. I've been a part of a management team and was trained to finish my tasks in a timely...

    BPOCommunication SkillsCsrData EntryExcel

  • Transcriber

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I'm using Express scribe and can transcribe accurately. I was trained to finish my task in a timely manner.

    Express ScribeMs WordSpelling

  • Quality Assurance/ Control Specialist

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Listening and auditing sales call or customer service call, ensuring the quality based on the parameters provided.

    Active ListeningCustomer ServiceSales

About

Quality is not an act, it is a habit.

I am a graduate of Bachelor of Science in Information Technology. Being in the BPO industry for 4 years, I have developed my sales/telemarketing, customer care and communication skills. I have worked my way up from being a call center agent to an Assistant Team Leader. I've been a part of a management team and was trained to finish my tasks in a timely manner. I can make reports, Qualitative and Quantitative, analyze data and provide a solution to reach your goals. I am proficient in English, Microsoft Office, Presentations and many more. I've worked as a Quality Assurance Specialist and had proven that I am extremely detail oriented and I value quality of work.

Work Terms

I am amenable to work part time / full time depending on the business need. I am also committed to stay for a long term contract so long as my client still needs my knowledge and abilities in making his/her business profitable.

I am result oriented, flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments.