Your reliable helping hand in admin & support tasks.

Hi! I’m Lizel, a proactive and organized Virtual Assistant-in-training with several years of experience in customer service, appointment setting, and email handling. I specialize in supporting professionals by managing schedules, communicating with clients, and keeping day-to-day operations running smoothly.

Although I am new to the virtual assistant (VA) field, I possess strong communication skills, adaptability, and practical experience in managing appointments, inboxes, calendars, and customer interactions. I’m now focused on growing my virtual career and supporting busy entrepreneurs and small teams with reliable and professional assistance.

Work Terms

📆 Working Hours
- Monday to Friday, 6-8 hours a day
- Weekend work available upon request (with advance notice)
- Available for flexible scheduling depending on client needs

🧾 Payment Terms
- Rates are discussed before project start (hourly or package-based)
- All payment is due within 3–5 business days upon invoice
- Preferred methods: GCash, PayPal, or bank transfer

⌛ Turnaround Time
- Most tasks are delivered within 24–48 hours
- Urgent tasks are accepted with prior agreement and may incur a rush fee
- Scheduling or recurring tasks will follow the client-approved calendar.

🔁 Revisions & Feedback
- Client feedback is encouraged and appreciated
- One round of revision included per task (unless otherwise agreed)
- Open to adjustments to ensure your satisfaction

🛑 Cancellation Policy
- For hourly work, unused hours are non-refundable but may be rescheduled
- For package deals, cancellations require 3-day notice

🔒 Confidentiality
- All client information is handled with complete privacy and professionalism
- NDAs can be signed upon request
- Files and data will not be shared or reused without written permission

📞 Communication
- Main channels: Email, Messenger, or Zoom
- I respond within 12–24 hours on working days
- Weekly check-ins available for ongoing projects

🤝 Let's Work Together
I'm here to support your business goals with dedication and care. I value open communication, respect, and mutual trust in every working relationship.