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Skills

  • Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Cold Calling
  • Customer Service
  • Leadership
  • Management
  • Microsoft Excel
  • Order Processing
  • Outbound Sales
  • Telephone Support
  • Troubleshooting

Services

  • Great Customer Service Skill

    $7/hr Starting at $25 Ongoing

    Dedicated Resource

    With eight years of dedicated experience in the call center industry, I have honed a versatile skill set that encompasses a deep understanding of customer service, including managing irate callers, processing...

    Call CenterCall Center ManagementCall LoggingCall MonitoringCold Calling

About

Time to showcase my knowledge, skills and expertise.

With a dynamic career spanning eight years in the call center industry, I have garnered a wealth of experience, expertise, and a proven track record of leadership. My journey commenced as a proficient retail account specialist, where I honed my skills in order processing, shipment management, and seamless handling of refund requests, all conducted expertly over the phone. This solid foundation paved the way for my four-year tenure as a call center agent specializing in technical support. During this phase, I adeptly navigated complex technical repair solutions for internet, television, and telephone services, demonstrating my exceptional troubleshooting abilities. For the last two years, I've had the privilege of leading a team as a call center supervisor, applying my in-depth knowledge and hands-on experience to guide and inspire my colleagues to excel. My commitment to leadership and my comprehensive understanding of call center operations position me as a valuable asset primed to drive success in any customer-centric role.

Work Terms

I can work for 40 hours per week with weekends off.
Preferred to work for long term.
$5 per hour