If you're in need of a restless, knowledgeable and capable customer support professional? I'm experienced in Customer Service, Customer Support and Account Management
Energy, enthusiasm & effectiveness are the three elements that define me as an individual and differentiate me as a professional.
+10 years of success with high-profile technology companies including Oracle and Hewlett Packard Enterprise.
I have 10 years of experience in Customer Service assisting U.S. and Australian customers. I was trained at a large customer service facility in Bucharest and served as Team Lead for 2 years.
I can provide e-mail, ticket and phone support and will do everything I can to delight your customers.
Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness.
I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
I am a full-time freelancer and can work Australian or U.S. business hours
Work Terms
Available anytime, as needed. Please get in touch to discuss any other details