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Skills

  • Lead Generation
  • Administrative Assistant
  • Client Administration
  • Client Issue Resolution
  • Customer Service
  • Language Translation
  • Virtual Assistants

Services

  • Translator&Customer Support - Indonesia

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Hi I’m Muftia Arum Arifa, or Ifa. I’m a Revenue Support Virtual Assistant with a background in Customer Success, where I closely supported the lead generation and early sales stages of the customer funnel...

    Administrative AssistantClient AdministrationClient Issue ResolutionCustomer ServiceLanguage Translation

About

Customer Success Specialist & Virtual Assistant Supporting the Revenue Funnel

Customer Success & Revenue Funnel Support Specialist with hands-on experience supporting the full customer journey, from lead follow-up and CRM management to sales handover, onboarding, and post-sales support. I help teams improve customer experience and revenue flow by connecting Sales, Customer Success, and Operations, reducing gaps, setting clear expectations, and building trust from the first contact to long-term customer relationships.