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Skills

  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Company Profile
  • Contact Management
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service
  • Customer Service Management
  • Relationship Management

Services

  • customer care services

    $15/hr Starting at $100 Ongoing

    Dedicated Resource

    I handle customer inquiries efficiently communicate clearly and empathetically resolve issue in a way that bild trust and long term satisfaction. “I identify customer issues quickly and provide effective,...

    Client AssessmentClient ContactClient DevelopmentClient Issue ResolutionClient Orientation

About

I am an online professional with a background in Public Relations and Advertising and hands-on experience in customer support, customer care service, data entry, writing, online teaching, marketing, advertising, and social media assistance.

I have experience handling customer inquiries, managing information accurately, communicating clearly, and supporting marketing and social media tasks. My background helps me understand customer needs, brand communication, and professional interaction.

I am reliable, detail-oriented, and committed to delivering quality work on time. I am open to learning new tools and adapting quickly to different work requirements.
I worked at multichoice Tanzania since 2016 up 2019 as a customer care , i have experience on dealing an solve customers complaints. I communicate clearly that build trust and long term satisfaction.