Customer satisfaction focused IT service representative

wow, I started my professional career in customer service, and worked for a company that was obsessed with it, as a result so too became I. Mastered it and branched off into IT or ISP customer support from mobile. Technical support walk through with customers wanting help was a breeze compared to the start, Where initially disgruntled warranty mobile phone customers could be quite a handful. Years later I launched my own company BTG (Bridging the Gap) Entiprizes "Cause you win with us" or me rather. This venture serviced residential customers & small to medium businesses with a quality of scalable service that bridged the gap of corprorate & home solutions using wisdom learned from both. Add to that It Consultancy, Hardware & Software sourcing & purchasing & you had a mobile It department that could outsource greater needs like website building & programming & coding if needed. This was a short lived supplemental venture as recruitment by a client to his start up Keystone Asset Management "A name suggestion of mine he accepted & tweaked his keystone real estate moniker". That & other corporate ventures namely Digicel along with migrated customers layed to rest the BTG as a main focus & goal, leading to where I am now. On the web doing work at home tech support or customer support trying to build an online presence and earn sustainable income.

Work Terms

Whatever the client needs really, I'm flexible per hour, project completion, weekly fortnightly, Its whatever really.