"Your Offshore Partner for Smarter Customer Connections"

Founded in 2018, SG Solutions started with a simple mission: to help businesses provide outstanding customer support while reducing operational costs. What began as a small team of dedicated professionals has grown into a full-service offshore call center and telemarketing company, serving clients across the US, UK, Canada, and Australia.

Over the years, we have specialized in:

Inbound & outbound call handling

Telemarketing and lead generation

Appointment setting and client follow-ups

Technical and customer support

CRM management and reporting

Our growth has been fueled by a commitment to quality, professionalism, and customer satisfaction. Today, our team of skilled agents works remotely, providing reliable, efficient, and results-driven support to businesses of all sizes — from startups to established enterprises.

Founded: 2018

Work Terms

Hours:

Available Monday to Friday, 9:00 AM – 6:00 PM (your time zone).

Flexible scheduling for 24/7 coverage if needed.

Payment:

Hourly projects billed weekly or monthly.

Fixed projects can have milestone payments (e.g., half upfront, half on completion).

Payments accepted via Guru, PayPal, or bank transfer.

Detailed invoices and reports provided.

Communication:

Email and Guru messaging for updates and reporting.

Zoom, Microsoft Teams, or Google Meet for calls or meetings.

We respond within 24 hours on business days.

Getting Started:

Clear onboarding including scripts, CRM setup, and project instructions.

Small pilot projects are welcome for new clients.

Quality:

Calls and reports are monitored to ensure excellent results.