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Skills

  • Account Management
  • Chat Support
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Management
  • Order Processing
  • Promotions
  • Salesforce
  • Telephone Support

Services

  • Customer Service Representative

    $5/hr Starting at $40 Ongoing

    Dedicated Resource

    I am a dedicated Customer Service Representative with over 3 years of experience in the BPO industry. I have thrived in fast-paced environments, managing multiple lines of business and transitioning seamlessly...

    Account ManagementChat SupportClient AdministrationClient AssessmentClient Contact

About

Reliable Customer Service Expert with 3+ Years of BPO Experience Dedicated Virtual Assistant Specializing in Customer Support Customer Support Pro | Voice & Chat | Fast & Friendly

My name is Nael, and I am a dedicated Customer Service Representative with over 3 years of experience supporting multiple lines of business across both voice and chat channels. I have successfully transitioned between different accounts and am skilled in handling chat interactions with 2–3 concurrent conversations while resolving cases efficiently and on time. My experience includes managing payments, placing orders, account management, food delivery order status, customer inquiries, and voice ordering. I take pride in delivering a high level of service and adaptability in fast-paced environments. If given the opportunity, I am committed to bringing my best performance to help drive your company’s success.

Work Terms

I am available for full-time work (8 hours/day) and am seeking a long-term, stable position where I can grow and contribute to your company’s success. I am open to opportunities and committed to proving my value—even starting with a small offer—as I work to earn trust and deliver consistent results.

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