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Skills

  • Management
  • Account Management
  • Administrative Assistant
  • Billing
  • Business Management Solutions
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • Conflict Resolution
  • Content Writing
  • Contract Negotiations
  • Correspondence Management

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Services

  • Virtual Business Management

    $30/hr Starting at $25 Ongoing

    Dedicated Resource

    Executive & Administrative Management Executive calendar and appointment scheduling Inbox management and client correspondence Travel planning and itinerary coordination Meeting coordination and note-taking...

    Account ManagementAdministrative AssistantBillingBusiness Management SolutionsClient Administration

About

MAKO Management Group- Helping your business swim with the sharks, not get eaten by them!

Nicole Raynor — Virtual Business Management & Operations Consultant

Nicole Raynor is a seasoned business management professional with more than 25 years of executive office administration, operations oversight, sales leadership, client relations, and customer service experience. Drawing on a long track record of supporting organizational growth, Nicole specializes in virtual business management, administrative systems optimization, and operational leadership for small to mid-sized enterprises.

Throughout her career, Nicole has propelled operational excellence and improved business outcomes by applying structured management frameworks across executive support functions, customer engagement, and operational workflows. Her experience includes executive administration, operational process development, vendor coordination, strategic planning, cross-functional leadership, and client relationship management. She brings a strong blend of organizational strategy and hands-on execution to every project.

As a Virtual Management & Business Operations Consultant, Nicole offers comprehensive support including executive calendar management, client communications, project management, workflow optimization, CRM administration, vendor management, compliance coordination, and team operations support. Her approach is rooted in delivering reliable, proactive management solutions that enable business owners and executives to focus on high-impact priorities while maintaining seamless day-to-day operations.

Nicole’s commitment to operational efficiency, customer service excellence, and organizational growth makes her an ideal partner for businesses seeking expert virtual management support, whether on a part-time, project, or ongoing basis.

Founded: 2009

Work Terms

Hourly rates or weekly billing for services. Packages available.