Quality Assurance Specialist | Call QA Auditor | CS| VA | Data Entry
I'm with BPO Industry for 6 years and working as a Quality Analyst, transcription, customer service, telesales, VA and Data Developer/ Lead Generation (Data entry, mining and research). I have an extensive knowledge on quality guidelines, procedures and policies.
- Strong data analysis, interpretation and problem solving skills
- Goal-oriented and motivated individual along with the ability to work independently
- Ability to develop quality assessment strategies and plans and
implementation
- Remarkable attention to detail, communication, and leadership skills
- Expertise in providing and receiving coaching and feedback.
- Offer advanced computer knowledge and skills in Pc hardware and software,
MS Office and other applications/systems.
- Possess analytical and logical skills
Work Terms
25-30 hours per week | Through Skype or email