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Skills

  • Business Development
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • CRM
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Customer Service Management
  • Customer Service Training
  • ERP
  • Relationship Management
  • Relationship Marketing
  • SaaS

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Services

  • ERP & HIS Implementation Expert | SaaS

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    I am Raushan Kumar, a results-driven ERP & HIS Consultant with 10+ years of experience in enterprise software sales, SaaS deployments, and healthcare IT implementations. I specialise in bridging business...

    Business DevelopmentClient ContactClient DevelopmentClient Issue ResolutionClient Orientation

About

💻 ERP & HIS Implementation Expert | SaaS Sales & Project Delivery | 10+ Years Experience

Hi, I’m Raushan Kumar, a results-oriented ERP & HIS Consultant with 10+ years of experience helping businesses and hospitals achieve seamless software implementations, sales growth, and digital transformation.

✅ Healthcare Domain Expertise (HIS): Delivered ₹2.8 Cr & ₹3.5 Cr HIS projects across hospital chains (500+ users), on time and with 100% client satisfaction.

✅ ERP Implementation Success: Closed 30+ ERP deals (₹4 Cr+ in sales) across retail, manufacturing, and service sectors, ensuring smooth deployments and 95% client retention.

✅ SaaS Sales & Business Growth: Scaled territory revenue by 70% in 2 years, boosted closure rate by 40%, and built referral strategies that increased new leads by 35%.

✅ Project Leadership: Directed cross-functional teams, partnered with developers to launch 10+ custom modules (cutting hospital admin time by 25%), and mentored junior sales reps (reducing onboarding by 50%).