I am detailed oriented and hardworking.I can provide support in data entry and encoding project and also as a virtual assistant,I also bring the table strong computer proficiencies in MS Wo
In my role at the call center, I undertake a diverse range of tasks aimed at ensuring exceptional customer service and support. This includes adeptly handling inquiries and complaints, and providing timely assistance to customers to address their concerns effectively. Moreover, I am responsible for processing payments and refunds efficiently, ensuring seamless transactions for our clients. Additionally, I manage email correspondence, promptly responding to client inquiries and requests. Taking orders from customers is another crucial aspect of my job, ensuring accuracy and efficiency in order processing. Furthermore, I contribute to back-office operations, assisting in various administrative tasks to streamline operations. Engaging in affiliate marketing activities and providing chat support further enhances our customer engagement strategies, fostering strong relationships and ensuring customer satisfaction.