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Skills

  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Customer Service
  • Freshdesk
  • Order Processing
  • Salesforce
  • Shopify
  • WhatsApp
  • Zendesk

Services

  • Customer Support - Brazil Market

    $10/hr Starting at $100 Ongoing

    Dedicated Resource

    Ofereço suporte ao cliente profissional e de alta qualidade, personalizado para empresas internacionais que estão se expandindo ou operando no mercado brasileiro. Meus serviços se concentram exclusivamente...

    Client AdministrationClient ContactClient Issue ResolutionClient OrientationCustomer Service

About

Bilingual Customer Support Specialist | Brazil Market Expert

I am a dedicated Customer Support Specialist with a focus on delivering high-quality written support via Chat and Digital Channels. As a native Portuguese speaker with expertise in the Brazilian market, I help international companies provide seamless communication to their customers. I am highly proficient in using helpdesk tools (Zendesk, Intercom, Shopify) and ensuring fast response times with a professional and empathetic tone. My goal is to turn support tickets into positive customer experiences.

Work Terms

Available for hourly or fixed-price projects. Focused in digital customer service solutions.