Customer Support Professional
I am a hard-working customer support specialist. I've been with BPO industry for about 6 years but switched and started working at home for over 3 years now. I experienced working home based jobs such as customer service, email support and have been a virtual assistant providing professional administrative, technical, or creative (social) assistance to clients remotely from home. I have gained substantial experience and outstanding skills in customer service covering financial, technical and retention field with strong written and oral communication skills. I am excellent on data entry projects, web searching and any other computer related jobs. I am also an experienced Resolutions Supervisor assigned to take escalated calls, resolving customer complaints and promote conflict resolution. I am accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients. I can do multitasking and can work under pressure. I also have great experience and a thorough understanding of sales and marketing.