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Skills

  • Administrative Assistant
  • Analytics
  • Call Center
  • Credit Card
  • Data Management
  • Email Marketing
  • Email Services
  • Formula
  • Greeting Card Design
  • Management
  • Microsoft
  • Microsoft Excel
  • Microsoft Excel Pivot Tables
  • Monitoring
  • Performance Engineering

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Services

  • Virtual Assistant | Workforce Manager |

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    10 years of call center experience in Credit Card Transaction Fraud Detection and Early Reporting (3 years), Workforce Analyst (3 Years), Workforce Manager (4 years). Skills Learned: 1.Email Management...

    Administrative AssistantAnalyticsCall CenterCredit CardData Management

About

My passion is to add value to people's lives to improve business processes for sustainable growth and success

Hi, I’m Charm and I’m a General Virtual Professional. As a Virtual Professional, I fully understand the requirements of the job as well as my role and responsibilities in ensuring the success of the clients’ business.
I'm applying as your Virtual Professional Partner because I know that with my skills, training and experience, I am qualified and fit for the role.
For the past 10 years, I’ve worked with all the stakeholders in the Business Process Outsourcing industry such as training, quality, and operations and provided financial and performance reports using Microsoft Excel. I use the following formula on a daily basis ; Vlookup, Match, Sumif, countif and conditional if. I also use MS excel pivot in presenting my report and recommendations that helped the operations team to improve operational performance and manage profitability. On weekends, I edit videos and create slides that we use for church presentations.
I’m always on the lookout for improvements whether for the whole organization or for myself. I don’t hesitate to invest on myself by attending seminars or watching blogs to learn new things that can also help my organization.
I am a diligent, agreeable and dependable person. I enjoy the process of bringing a group together to get tangible results accomplished.
Again, I’m Charm, We are partners in accelerating your growth as a business.

Work Terms

Flexible Hours, payment thru paypal or direct bank transfer

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