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Skills

  • Administrative Assistant
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Development
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Data Management
  • Executive Assistant
  • Freshdesk
  • Management
  • Office Assistant
  • Operations Management

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Services

  • Virtual Assistant | Admin Support

    $10/hr Starting at $35 Ongoing

    Dedicated Resource

    Drowning in admin work, patient scheduling, or endless Inbox? You don’t have to do it all alone—let me help you get your time (and peace of mind) back. Hi! I’m Saratu Usaini, your go-to Virtual Assistant...

    Administrative AssistantClient AdministrationClient AssessmentClient ContactClient Development

About

Empowering busy professionals with reliable, compassionate, and efficient virtual support—so you can focus on what truly matters.

Overwhelmed by repetitive tasks, missed emails, or delayed follow-ups? I step in and fix the chaos fast.

Whether you're managing an e-commerce brand, a busy consultancy, or a growing startup, you can’t afford dropped balls. That’s why I don’t just assist, I operate like part of your core team. With years of experience supporting founders, managers, and online businesses, I’ve helped reduce admin time by up to 45%, improve response rates, and streamline daily operations.

Here’s how I make your life easier:

Inbox + calendar management that gives you back hours each week

Customer support that retains clients and boosts satisfaction scores

Order processing, research, and CRM updates without you having to ask twice

Fast, clear communication, I keep things moving, and always keep you informed

One client saved over 10 hours per week within the first month of working with me, and stayed on for a full year. I treat your business like my own and get results you can measure.

Let’s simplify your workflow and help you scale message me now and let’s get started

Work Terms

Work Terms:
I am committed to delivering high-quality, timely, and detail-oriented support. Whether it’s administrative tasks, customer service, virtual assistance, or coordination roles, I focus on clear communication, efficient processes, and excellent client satisfaction.

Communication Style:
I prefer clear and consistent communication. You can reach me via Guru messages, WhatsApp or Zoom (if needed for meetings). I always aim to respond promptly and keep you updated on project progress.

Hours of Operation:
I am available Monday to Friday, from 6:00 PM to 2:00 AM (WAT), and can be flexible depending on your time zone or project urgency. I occasionally accommodate weekend or evening work upon request.

Payment Terms:
For fixed-price projects, I prefer milestones tied to deliverables. For hourly work, I log time with transparency and provide updates regularly. I request timely payments as per Guru’s SafePay system to ensure smooth collaboration.

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