IT Helpdesk Support | System Administrator | Office365 | Azure | AWS | Email Support
Hi,
I have amassed over 12 years of professional experience in the IT industry, working in both corporate and customer-facing environments. I have a proven track record of delivering exceptional technical support and implementing robust IT infrastructure solutions. Some of my key roles and responsibilities include:
Helpdesk Support:
As an IT Helpdesk Support specialist, I'm adept at handling a wide range of user inquiries and technical issues. I provide prompt and effective resolutions to hardware and software problems, troubleshoot network connectivity issues, assist with software installations and upgrades, and ensure the smooth functioning of IT systems. I excel at communicating complex technical concepts in a user-friendly manner, ensuring that end-users can understand and implement my recommendations effectively.
System Administration:
I have extensive experience in system administration, managing and maintaining critical IT infrastructure components. My expertise in deploying and configuring servers, ensuring high availability, performance optimization, and security. I'm proficient in monitoring system performance, conducting routine maintenance tasks, and implementing data backup and disaster recovery strategies. Extensive working experience in Microsoft Windows Server, Office365, Azure, AWS, Google Workspace, IT Technical Help Support.
Work Terms
I can:
- Work 8+ hrs per day and 40+ hrs per week.
- Be available to work on weekends if it is needed.
- Do a daily or weekly update regarding the work requirement.
- Be available to cooperate on Slack, Skype, Teams, Discord, Basecamp, or wherever you prefer.
- Open an Hourly Contract, and it is negotiable for the long-term contracts
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