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Skills

  • Account Management
  • Administrative Assistant
  • Client Administration
  • Client Assessment
  • Client Issue Resolution
  • Customer Service
  • Five9
  • Freshdesk
  • Help Desk
  • Live Action Style
  • Operations Management
  • Scheduling
  • Telephone Support
  • Zendesk

Services

  • Virtual Assistant & Customer Support

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I help businesses stay organised, responsive, and on track. I manage emails, handle live chat, schedule appointments, and respond to messages professionally and on time. Whether you need inbox management,...

    Account ManagementAdministrative AssistantClient AdministrationClient AssessmentClient Issue Resolution

About

Reliable Virtual Assistant helping businesses stay organised and responsive. I manage emails, live chat, scheduling, and customer communication with speed, accuracy, and professionalism.

I am a Virtual Assistant and Customer Support Specialist with 5+ years of experience across banking, fintech, and remote operations. I help businesses manage emails, handle live chat, coordinate schedules, and respond to clients professionally and on time. I am detail oriented, self managed, and client focused. I have worked with both local and international organisations, delivering consistent results remotely. I show up reliably, communicate clearly, and treat every client's business like my own.

Work Terms

I am available Monday to Friday, 9am to 5pm WAT (UTC+1) and can adjust within reason to accommodate your time zone. I prefer clear project briefs upfront so I can deliver accurately and on time. I respond to messages within the hour during working hours. Payments are milestone based or hourly as agreed. I am committed to delivering quality work, meeting deadlines, and maintaining open communication throughout every project.