For Savings, we speak your language!!
VOCA BPO Solutions, offers outsourcing services to meet the demand of a(n) dynamic/ever-changing and highly competitive business climate/landscape. Our team of professionals are located across different time zones (in countries such as the):
- Jamaica
- Philippines
- Guatemala
Every business has its own set of pain points (specific problems that the company/business is facing). What’s yours? How can we support your business needs? Our core value system is to provide exceptional world class service to generate new business and maintaining the loyalty of existing customers/clients. To achieve this, we have focused our initial business offering in the areas of Inbound and Outbound Contacts Management, LiveChat and Email, BackOffice/Data Entry as well as consultation/full range services in the area of Workforce Management and Quality Assurance.
At VOCA BPO Solutions, we hire and train the best individuals for our team. A team dedicated to serving your business/operational needs. Team members are fluent in English and Spanish. Complete with a reliable/dedicated workforce and strong IT Infrastructure, capable of providing vertically integrated BPO services that include but are not limited to:
? Customer Service
? Technical Support
? B2B/B2C Telesales
? BackOffice
? Email/LiveChat
? Data Analytics
? Workforce Management
? Quality Assurance
? Presentation/Training Material
We are ready to support the following businesses/ organizations
? Health Care
? Telecommunications
? Automotive
? Retail and e-Commerce
? Insurance
? Energy
? IT/Technology
? Travel/Tourism
Founded: 2019
Work Terms
All Time Zones